844-986-0718 Schedule

Is it safe to keep using it?

Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.

Can error codes be reset?

Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.

When should I stop using it?

Stop immediately for water leak codes, burning smell, or any High severity error.

CODE MEANING SEVERITY COMMON SYMPTOM ACTION
E01 Brew unit blocked or not installed correctly High Machine unable to start brewing cycle View
E02 Grinder fault or beans not grinding High Coffee not dispensing or grinding noise abnormal View
E03 Temperature sensor malfunction High Coffee not hot enough or brewing interrupted View
E04 Water pump malfunction High No water flowing through coffee spout View
E05 Water tank sensor fault Medium Machine indicates tank empty when full View
E06 Flow meter fault Medium Brewing cycle stops early View
E07 Heating element fault High Coffee machine not heating water View
E08 Internal electronic communication error High Machine not responding to commands View
E09 Milk system malfunction Medium Milk frother not producing foam properly View
E10 Descaling required (limescale buildup detected) Low Reduced brewing temperature or slower operation View
E11 Internal valve malfunction Medium Weak coffee flow or inconsistent brewing pressure View
E12 Brew unit position sensor error High Brew unit not moving correctly View
E13 Overheating protection activated High Machine shuts down during brewing View
E14 Water supply connection problem (plumbed models) Medium Machine not filling with water View
E15 Internal leak detected High Machine stops operating and displays error View

For detailed troubleshooting steps, click "View" on any error code. If the issue persists, please contact our support team.

Need More Help?

Our support team is available 24/7 to assist you with any technical issues

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