Symptoms
• Dishwasher stops mid-cycle and displays E24 error code on the control panel
• Water does not fill or fills very slowly during the wash cycle
• Cycle cannot complete and may drain immediately
• Error code persists even after canceling and restarting the cycle
• Dishwasher may beep repeatedly when E24 appears
Possible Causes
• Kinked or pinched inlet water hose behind or under the dishwasher
• Clogged water inlet filter screen (common with sediment in older USA homes)
• Closed or partially closed water supply valve under the kitchen sink
• Frozen water supply line (in cold climates or unheated spaces)
• Water pressure below the minimum 20 psi required for USA models
• Defective water inlet valve solenoid preventing water flow
• Failed fill sensor or water level float switch
• Electrical connection issue with the inlet valve (loose wire or tripped 120V circuit breaker)
• Faulty door latch preventing proper fill cycle initiation
Safety Checks You Can Do
• Check the home circuit breaker for the dishwasher and reset if tripped
• Locate the water supply valve under the kitchen sink and verify it is fully open (turn counterclockwise)
• Inspect both inlet hoses at the back of the dishwasher for kinks, pinches, or bends and straighten if needed
• Verify the water supply valve is accessible and not frozen if your home is in a cold climate
• Close the water supply valve, disconnect the inlet hose at the dishwasher connection, and turn the valve back on briefly to check for water flow and debris
• Inspect the inlet hose screen filter (located where the hose connects to the dishwasher) for sediment or mineral buildup and clean gently if visible debris is present
• Check that the dishwasher door closes completely and latches firmly, as some models will not fill if the latch is not fully engaged
• Ensure no detergent or foreign objects are blocking the water inlet opening inside the dishwasher tub
• Wait 30 minutes and attempt the cycle again to rule out a temporary sensor malfunction
• Confirm your home water pressure is adequate by testing another faucet in the kitchen for normal flow
Safety First
Always disconnect the appliance from power before performing any checks. If you are unsure about any step, please contact a qualified technician.